Terms and Conditions
These Terms and Conditions apply to any trip booked with Tis Insights, LLC, d/b/a Tis Travels, a travel company based in New York, NY. These Terms and Conditions govern the contractual relationship between Tis Travels and yourself. Please read these Terms and Conditions carefully as by booking any trip with Tis Travels you acknowledge that you have read and understood the Terms and Conditions, and you accept and agree to be bound by them. If you have confirmed a booking with more than one client named and booked on such a booking, you shall be deemed to have accepted these Terms and Conditions on behalf of all clients named in the booking (including minors and those with a disability).
Your trip will be confirmed after receipt of your deposit. Final payment is due 30 days prior to your trip departure date. Upon cancellation of a trip, any funds that are not recoverable from third parties, and any fees of Tis Travels, will not be refundable. Such non-refundable amounts may include, without limitation, portions of bookings, or portions allocated to things like airfare, show tickets, tour tickets, etc. Travel insurance is highly recommended.
Schedule of Payments for Custom Trips
- Plan to go fee: $50 plan to go fee (non-transferable). Payable after initial 15-minute free consultation and applied to total cost of trip if booked. If trip discussed is not booked, the payment is not refundable and cannot be applied to a future trip.
- Trip Deposit: Due at time of booking.
- Final Payment: Final payment is due 30 days prior to your trip departure date or earlier if required by 3rd party providers.
Schedule of Payments for cruise bookings and organized tours will be quoted on your initial invoice.
Tis Travels reserves the right to cancel the reservation and impose cancellation charges if any payment is not received as detailed above. Tis Travels will not be responsible for lost land and/or air reservations.
Liability – As Tis Travels is only acting as an agent we have no liability in respect of the supply of any element of your booking, including any liability for illness, personal injury, death or loss of any kind, delay and inconvenience caused directly or indirectly by any provider of travel services or products, or by other third parties. Any claim for damages for injury, illness, loss or death must be brought against the relevant supplier of the travel services or products.
Limitation of Liability for Air Transport: In addition to the limitations of liability set forth in these Terms and Conditions, you agree that Tis Travels is not liable for any damages arising from or related to any airline timetable changes, delays, cancellations, missed connections, mechanical problems, inclement weather, seating reassignments, lost/delayed baggage, screening and security delays, refused boarding or failure to check-in properly.
Force Majeure – Tis Travels shall not be liable for any loss or damage incurred by you as a consequence of Tis Travels or any of the suppliers being unable to perform its obligations under your contract(s) due to the unusual or unforeseeable circumstances beyond the control of the party affected by such circumstances.
Travel Insurance – Tis Travels strongly recommends that you take out comprehensive travel insurance at the time of paying a deposit. The policy should provide coverage for loss of deposit, cancellation and additional expenses, medical expenses and repatriation and loss or damage to baggage and valuables.
Mandatory Arbitration and Jurisdiction: Any controversy or claim arising out of or relating to these Terms and Conditions or a trip booked with Tis Travels shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The number of arbitrators shall be one. The place of arbitration shall be in the city and State of New York. New York State law (without application of its conflict of law rules and regulations) shall apply. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The cost and attorney’s fees of such arbitration shall be determined by the arbitrator and borne by the losing party.